Privacy Policy

Nanjing Fengqi Automobile Technology Co., Ltd. ("Fengqi Automobile", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website fqvehicle.com, our 3D vehicle configurator, and any related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, request a proposal, or submit a lead through our 3D configurator, we may collect:

• Name — your full name or business contact name
• Email address — for correspondence and quotations
• Phone number — including WhatsApp number for international communication
• Company name — your organization or agency
• Country / region — your export destination market
• Vehicle configuration details — equipment selections, layout preferences, and requirement notes submitted through our configurator
• Message content — any additional information you provide in communications with us

1.2 Automatically Collected Information

When you visit our website, we and our third-party partners may automatically collect certain technical data:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type (desktop, mobile, tablet) and screen resolution
• Pages visited, time spent, referring URLs, and click paths
• Operating system and internet service provider

1.3 Cookie and Tracking Technologies

We use cookies and similar tracking technologies (pixel tags, web beacons) to:

• Remember your preferences and improve user experience
• Analyze website traffic and user behavior
• Measure the effectiveness of our advertising campaigns
• Retarget visitors who have shown interest in our vehicles

2. How We Use Your Information

We use the collected information for the following purposes:

• Respond to inquiries — answering your questions about vehicles, pricing, and specifications
• Provide quotations — preparing customized vehicle proposals based on your requirements
• Process leads — reviewing your 3D configurator submissions and following up with our engineering and sales team
• Marketing and advertising — sending relevant product information and displaying targeted ads on platforms such as Facebook, LinkedIn, and Google
• Improve our Services — analyzing usage patterns to enhance website functionality and user experience
• Legal compliance — meeting obligations under applicable laws and regulations
• Sales follow-up — our sales team may contact you via email, phone, WhatsApp, or LinkedIn to discuss your vehicle requirements

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data under the following legal bases:

• Consent — when you voluntarily provide your contact information or accept cookies (Article 6(1)(a) GDPR)
• Contractual necessity — to respond to your inquiry and prepare a quotation (Article 6(1)(b) GDPR)
• Legitimate interests — for marketing, analytics, and improving our Services, where these interests are not overridden by your rights (Article 6(1)(f) GDPR)
• Legal obligation — to comply with applicable laws and regulations (Article 6(1)(c) GDPR)

4. Third-Party Services

We work with third-party service providers that may collect and process your data when you use our Services. These include:

• Meta (Facebook) — We use the Meta Pixel and other Facebook advertising tools to measure ad performance and show relevant ads. Meta may collect device information, browsing data, and actions taken on our website. See Meta's Privacy Policy for details.
• Google — We may use Google Analytics and Google Ads to understand website usage and serve targeted advertisements. See Google's Privacy Policy.
• LinkedIn — We use LinkedIn Insight Tag for advertising analytics. See LinkedIn's Privacy Policy.
• WhatsApp — When you contact us via WhatsApp, your communications are subject to WhatsApp's Privacy Policy.
• Email service providers — We use third-party email delivery services to send quotations and follow-up communications.

These third parties process data in accordance with their own privacy policies. We do not control their data practices and encourage you to review their policies.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Internal teams — our sales, engineering, and management staff who need the information to respond to your inquiry
• Service providers — third-party vendors who provide hosting, analytics, email delivery, and advertising services on our behalf
• Business partners — authorized distributors or agents in your region who assist with vehicle sales and after-sales support
• Legal authorities — when required by law, court order, or government regulation

6. International Data Transfers

Fengqi Automobile is based in Nanjing, China. Your personal data may be transferred to and processed in countries outside your country of residence, including China, the United States, and European Union member states. We take appropriate measures to ensure your data is protected during such transfers, including standard contractual clauses where applicable.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Sales inquiries and leads — up to 3 years from last contact, to facilitate future business discussions
• Marketing data — until you opt out or request deletion
• Analytics data — typically retained in aggregated, anonymized form indefinitely

8. Your Rights

8.1 GDPR Rights (EEA, UK, Switzerland)

If you are located in the EEA, UK, or Switzerland, you have the following rights:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for marketing
• Right to withdraw consent — withdraw consent at any time without affecting prior processing

8.2 CCPA Rights (California, USA)

If you are a California resident, you have the right to:

• Know — request disclosure of the categories and specific pieces of personal data collected
• Delete — request deletion of your personal data
• Opt out — opt out of the sale or sharing of your personal data
• Non-discrimination — receive equal service even if you exercise these rights

8.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. For verification purposes, we may ask you to provide information confirming your identity.

9. Cookies Management

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all or third-party cookies
• Set alerts when cookies are being set
• Clear cookies when you close the browser

Note that disabling cookies may affect the functionality of our website.

10. Children's Privacy

Our Services are intended for business professionals and are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete it.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption in transit (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Your Choices

You can exercise the following choices at any time:

• Opt out of marketing emails — click the unsubscribe link in any email or contact us
• Opt out of targeted advertising — visit aboutads.info/choices or youronlinechoices.com (for EEA users)
• Opt out of Meta ad personalization — visit Facebook Ad Settings
• Opt out of Google ad personalization — visit Google Ads Settings

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and update the "Last updated" date above. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: